Samaritans? Mental Health

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Samaritans?
Has anyone ever contacted them? What is your personal opinion of them? Is it COMPLETELY confidential?
I use to write letters, and the last I had contact with for over a few months was REALLY helpful :). She read everything I said and even made some good suggestions as to what might help me.
Also had email contact with them which has been beneficial!

And yeah it is completely confidential, you can use a false name!

Source(s):

my brain